Timeless quality for a more responsible fashion
- April 2025 -
At LANCEL, each creation is the result of a meticulous process where craftsmanship, innovation and excellence combine to offer exceptional products that are sustainable over time.
Quality is at the heart of the creative process so that our products last over time. Our customers pass them on from generation to generation as an object of heritage.
Customer stories: "My mother gave me a LANCEL bag when I was young, and today I still wear it with pride. It’s a family legacy that goes back and forth." – Claire, a loyal customer
Customer story: "I gave my LANCEL bag to my daughter, and she loves it as much as I do. The quality and elegance are timeless!" – Catherine, 30 years client
Quality from the outset
From the creation phase, products are designed for everyday use with attention to detail. Each small piece of metal, leather, fabric are previously tested in the laboratory and then in real use to guarantee their robustness. This first phase of testing is used to develop and finalize the product.
The history and experience of our House have allowed us to set strict design rules in order to make the aesthetics of our products continue over time.
Customer testimonial: "I was impressed by the quality of my LANCEL bag, it resists everyday wear without losing its elegance." – Sophie
The history and experience of our House have allowed us to set strict design rules in order to make the aesthetics of our products continue over time.
Customer testimonial: "I was impressed by the quality of my LANCEL bag, it resists everyday wear without losing its elegance." – Sophie
Quality in Production
At LANCEL, every piece that comes to life is based on a flawless requirement, combining rigorous selection of materials and meticulous controls. Each batch of leather and metal parts is tested to confirm that the specifications established during development are met.
A final quality control ensures the artisan compliance of design and manufacturing finishes to meet our customers' expectations.
Customer story: "I bought a Ninon bag and I am delighted with the impeccable finish and the strength of the materials!" – Laure
A final quality control ensures the artisan compliance of design and manufacturing finishes to meet our customers' expectations.
Customer story: "I bought a Ninon bag and I am delighted with the impeccable finish and the strength of the materials!" – Laure
After-Sales Service and Product Sustainability
LANCEL is committed to extending the life of its creations.
A historical repair service, located in the Paris region, is available to our customers to respond as quickly as possible to their needs.
Some of our craftsmen have been carrying the know-how of LANCEL for more than 20 years, their experience brings a product knowledge without limit whether it is new models or very old. Each customer feedback is analyzed in detail to improve our products if necessary and provide the best possible response.
Customer story: "I had a problem with my bag, and the after-sales service was exceptional: fast support and perfect repair." – Isabelle
Some of our craftsmen have been carrying the know-how of LANCEL for more than 20 years, their experience brings a product knowledge without limit whether it is new models or very old. Each customer feedback is analyzed in detail to improve our products if necessary and provide the best possible response.
Customer story: "I had a problem with my bag, and the after-sales service was exceptional: fast support and perfect repair." – Isabelle
A Commitment to Quality and Excellence
At LANCEL, each bag tells a story, that of passionate work where tradition and quality meet. This rigorous process guarantees our customers exceptional products, designed to travel through time with elegance.
Immerse yourself in the LANCEL universe and discover the excellence of our craftsmanship at every stage of creation.
Immerse yourself in the LANCEL universe and discover the excellence of our craftsmanship at every stage of creation.